Privacy Policy

Effective September 2024

At Waffle House Bar & Grill ("we," "us," "our"), we are committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.wafflehousesherwood.ca ("the Site"). By accessing or using the Site, you agree to the practices outlined in this policy.

1. Information We Collect
We collect information that you voluntarily provide to us, including:
Personal Information: This includes your name, email address, phone number, and any other information you provide when making a reservation, placing an order, or submitting inquiries through our website.
Technical Data:When you visit our Site, we may automatically collect certain information, such as your IP address, browser type, operating system, and browsing behavior through cookies and other tracking technologies.

2. How We Use Your Information
We use the information collected to:
1. Provide and improve our services, such as processing orders, managing reservations, and responding to inquiries.
2. Communicate with you regarding your orders, reservations, promotions, and special offers.
3. Maintain and improve the functionality of our website, monitor website performance, and enhance the user experience.
4.Comply with legal requirements and protect the rights, property, or safety of Wafflehouse Bar & Grill, our customers, or third parties.

3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

1. Service Providers: We may share your data with trusted third-party service providers who assist us in operating our business and providing services to you, such as website hosting, payment processing, and customer support.
2. Bespoke Web Design Edmonton: As the website developer and hosting provider, Bespoke Web Design Edmonton may have access to your information to perform technical and hosting functions. Legal Obligations:: We may disclose your information if required by law or in response to valid legal requests from governmental authorities or law enforcement agencies.

4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies help us understand how you use the Site and enable certain features. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use some features of the Site.

5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When the information is no longer needed, we will securely delete or anonymize it.

7. Your Rights
You have the following rights regarding your personal information:
Access: You may request a copy of the personal information we hold about you.
Correction:You may request that we update or correct inaccurate personal information.
Deletion:legal obligations that require us to retain certain data.
Objection:You may object to our use of your personal information for certain purposes, such as direct marketing.
To exercise these rights, please contact us using the information provided below.

8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.

9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, with the updated effective date. Your continued use of the Site after any changes to this policy constitutes your acceptance of those changes..

10. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Waffle House Bar & Grill
wafflehousesherwood@gmail.com